Frequently Asked Questions
What is your return policy?
Click here to see our return policy.
 
How will products be shipped?
Usually, merchandise is shipped via UPS or USPS.  If we must use a different form of shipping we will communicate with you.
 
What are your shipping rates?
We ship best way shipping, which means that we will ship your item(s) to you at the least costly way possible. 
See rates and shipping information HERE
 
Is my credit card information safe and secure when ordering at survivalchoices.com?
Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our account without anyone ever seeing your credit card number.
 
Once purchased, when will my product(s) be shipped?
Usually, items are shipped within 48 hours of your purchase.  If we are experiencing any delays, they will be posted on the Shipping Rates page HERE
 
Do I have to pay sales tax on my purchase?
Florida residents only, will pay 6% sales tax.
 
What is your privacy policy?
(click here) for our privacy policy.
 
How can I contact customer service?
Please (click here) to contact us with your questions, comments, or concerns and they will be handled within 2 business days.
 
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